Legal

Privacy policy

1. Information for users

Osprean, as data controller, informs you that, in accordance with Regulation (EU) 2016/679 of 27 April (GDPR) and Spanish Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD), we will process your data as described in this Privacy Policy.

In this Policy we describe how we collect your personal data and why, what we do with it, who we share it with, how we protect it, and your options regarding the processing of your personal data.

This Policy applies to the processing of personal data collected by Osprean for the provision of its services. By using this website and accepting this Policy, you agree that we may process your personal data as described here.

2. Data controller

Company name: Osprean Technologies, S.L. · Tax ID (CIF): B10841278 · Address: Calle Mesena, 70, 2.º B, 28033 Madrid, Spain · Email: info@osprean.com.

3. Key principles

We have always been committed to providing our services to the highest standard of quality, which includes handling your data securely and transparently. Our principles are:

  • Lawfulness: we only collect your personal data for specified, explicit and legitimate purposes.
  • Data minimisation: we limit the collection of personal data to what is strictly relevant and necessary for the purposes for which it was collected.
  • Purpose limitation: we only collect your personal data for the stated purposes and in accordance with your wishes.
  • Accuracy: we keep your personal data accurate and up to date.
  • Data security: we apply appropriate technical and organisational measures, proportionate to the risks, to prevent unauthorised disclosure or access, accidental or unlawful destruction or loss, or any other form of unlawful processing.
  • Access and rectification: we provide means for you to access or rectify your data whenever you consider it appropriate.
  • Retention: we retain your personal data in a lawful and appropriate manner, and only for as long as necessary for the purposes for which it was collected.
  • International transfers: should your data be transferred outside the EU/EEA, it will be adequately protected.
  • Third parties: access to and transfer of personal data to third parties is carried out in accordance with applicable law and with appropriate contractual safeguards.
  • Direct marketing and cookies: we comply with applicable advertising and cookie legislation.

4. Collection and processing of your personal data

Through this website's contact form, we collect identifying data (name, email, organisation and phone number, where applicable) and the content of the message you send us.

We also automatically collect certain data about your visit to our website, as described in our Cookie Policy.

Whenever we request your personal data, we will clearly inform you of what data we collect and for what purpose. In general, we collect and process your personal data to:

  • Handle your request for information or a demo, and respond to your enquiries.
  • Send you commercial communications related to Comacon, where you have expressly requested them.

5. Lawful basis

In accordance with applicable data protection law, your personal data may be processed whenever:

  • You have given your consent to the relevant processing; you may withdraw it at any time.
  • There is a legal requirement to do so.
  • There is a legitimate interest that is not overridden by your rights, such as sending commercial information to those who have subscribed to our communications or have a client relationship with us.
  • Processing is necessary for the provision of one of our services, within the framework of a contractual relationship between you and Osprean.

6. Disclosure of personal data

Your data may be disclosed to technology companies and providers (such as those providing web hosting or communication-sending services) acting as processors on Osprean's behalf. We will not disclose your data to third parties except where legally required.

7. Your rights

Regarding the collection and processing of your personal data, you can contact us at any time to:

  • Access your personal data and the information set out in Article 15.1 of the GDPR.
  • Rectify your personal data if it is inaccurate or incomplete, in accordance with Article 16 of the GDPR.
  • Erase your personal data, in accordance with Article 17 of the GDPR.
  • Restrict the processing of your personal data, in accordance with Article 18 of the GDPR.
  • Request the portability of your data, in accordance with Article 20 of the GDPR.
  • Object to the processing of your personal data, in accordance with Article 21 of the GDPR.

If you have given your consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of processing prior to its withdrawal.

You can exercise these rights through our contact form or by writing to info@osprean.com.

You are also entitled to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you consider that the processing does not comply with current regulations.